Revolutionizing business
with AI
MALBA AI
A generative artificial intelligence-based assistant designed to transform your customer experience. With MALBA AI, your users can access your products directly through WhatsApp, via text or audio, without having to download apps or navigate complex platforms.
From onboarding to checkout, everything happens in chat. Frictionless, seamless.
Imagine buying whatever you want, using just your voice, directly from WhatsApp. Now it's possible.
Data Platform
The Data Platform offers real-time data and batch export, reflecting every interaction within your chatbot. Every message, sale, question, or product inquiry is recorded, giving you complete control and strategic insight.
Easily integrate with your marketing and CRM, identify patterns and anomalies, and optimize your operations with accurate insights. Turn data into decisions and increase your conversion.
MALBA Assist
Give your assistant more intelligence with a customizable knowledge base tailored to your operation. With MALBA Assist, you can reduce support workload, educate your customers, and facilitate access to essential information such as certifications, legal terms, and FAQs.
Simply select the desired content (files, websites, blogs, etc.), and we'll take care of the rest, no integration required. Your client finds what they need, and you can focus on what really matters: earning more with less effort.
MALBA BI
MALBA BI is your intelligence hub. With customizable dashboards, it offers everything you need to monitor, validate, and optimize your operations.
Discover trends, improve retention, and make data-driven decisions. Unlock the power of data now and take your business to the next level.
Seamless integration
With the exception of MALBA Assist, which does not require integration, all of our products integrate easily into your system. Our modular platform allows for quick, simple and secure connection, without complex changes to your operation.
You define the security protocols, and our team takes care of the entire implementation, ensuring a progressive and headache-free process.
Choose the route, enable access and leave the rest to us.